Tag Archives: education

Suggestion system boosts government services

Suggestion system boosts government services Staff Reporter (news@khaleejtimes.com) / 10 June 2013 Secretary-General of the Dubai Executive Council Abdulla Al Shaibani has emphasised the importance of the Unified Suggestion System to both customers and employees of the Dubai Government and added that it has boosted creativity. ‘‘Following the directives of Shaikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the executive council, and in line with his constant drive to fulfill the vision of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, of a future that doesn’t set boundaries on ambitions, a team from the General Secretariat of the executive council developed the suggestions system to contribute in creating the positive transformation we all aspire to in order to maintain Dubai’s prestigious position and continuously advance government services by catering to customers”, he said in his speech at the forum titled ‘Dubai: The Model Centre and Dubai e-Government’. Till now, 26 government departments, agencies and organisations have joined the Unified Suggestion System for Employees and Customers, with 29,100 suggestions received so far. An integrated administrative system developed in coordination with a number of government authorities and in cooperation with the Dubai e-Government team for the technical aspect, the system provides a unified framework and a documented standard methodology for handling suggestions effectively, he added. Executive Chairman of Ports, Customs and Free Zone Corporation and Director-General of Dubai Customs Ahmed Butti Ahmed said: “The crucial factor that determines the ability to utilise suggestions is the readiness of government departments and agencies …away from traditional thinking and routines”. He said the experience at Dubai Customs has proved that employees and customers’ suggestions can actively contribute to services improvement, noting an increase in the number of suggestions from 203 in 2004 to 2,566 suggestions in 2012.   Continue reading

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Circuit Factory: On the circuit to fitness

On the circuit to fitness Nivriti Butalia / 8 June 2013 ‘Cooler than Cavalli’, ‘The Challenge’, ‘Male Breast Awareness programme’, ‘Time to Speak the Truth’, ‘Social life? Please. I work out’ are all headers on the website of Circuit Factory, a large gym equipment-packed tin-roofed warehouse in Al Quoz Industrial Area, where there exist equal measures of dust and sweat. The tagline of The Circuit Factory, at least on their Facebook page and website, is ‘Most Powerful Weight Loss System In The Sandpit Babes’ (sic). Fitness enthusiasts work out at Circuit Factory in Al Quoz. — Supplied photo You could call it a gymnasium. But that might be similar to calling the Burj Khalifa a skyscraper — there is the risk of underestimation as scales aren’t quite gauged. Owned by the Al Tayer group, and with 3,000 members, Circuit Factory is a towel-toting community of fitness enthusiasts, who by their mere attendance are committed to pushing their bodies to the outer reaches of its comfort zone, and then tipping over. They have a mission, part of which is “to transform people’s lives by proving that great health and a great body is neither complicated nor inaccessible”. Upon showing up, a trainer very quickly writes your name on a sheet of paper and you’re made to sign a disclaimer that states you have no medical issues, and which presumably absolves the guys at the warehouse of any responsibility. Broken bones, stiffened mus cles, shattered nerves – all at your own risk.  Perhaps the piece of paper should be more than perfunctorily glanced at. But the tempo is bustling. All around you people in various kinds of gym-gear are making a bee line for one end of the tin shed. Everyone is assembling. There must be two dozen people at a start line for what seems like a race start. Trainers are shouting. There is a nervous chaos – unless that’s what they call adrenalin. It’s a run alright — a kilometre and a half outside, cutting past other warehouses and stretches of dusty roads, traversing the less-frequented roads. There are fellow circuit trainers, much more athletic, all whizzing past. The sound and fury of rubber-soled footsteps pervades your ears. Trainers yell ‘Go! Go! Go!’ amid other shorthand codes of encouragement. You feel any minute now Nicholas Cage is going to swoop down from a loud hovering chopper, dangle down a rope ladder, ask for your hand and rescue you  or that is, at least, the prayer. The run is only the first bit. And apparently there are variations in every class. Once you finish running the seemingly interminable stretch of dust-road, it’s back into the warehouse for more muscle-torture. Hamid, the trainer, says after the day’s training: “The first day is the hardest.” He also provides the assurance, the careful distinction, that no, it doesn’t get easier, it gets better. You tell Hamid the purpose of your attendance is a battle against belly fat. He tosses you a circuit-factory aphorism: weightloss is 80 per cent food, 20 per cent exercise. The run is succeeded by a circuit — repetitions of squats and strides and jumps and thrusts. ‘Burpees’( squat thrusts) seems to be a favourite. By the second repetition, it’s heartening to see most fellow trainees dissolve into puddles of sweat. People’s sizes vary. The fat and the marginally fat trot –if not alongside, at least somewhere in the orbit of the gazelle-like Adonis figures who seem to be not just surviving, but doing so with a stoic, sculpted grace. People you both dislike and yearn to be. Circuit Training is not everyone’s cup of tea, but the results show. The trainers assure you that if you keep at it, you’ll become one of them in no time – a top of the class figure, soaked-in-sweat with calves of steel. For more info see: circuitfactory.ae/classes.php nivriti@khaleejtimes.com Continue reading

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Mompreneurs fill the gaps in Dubai markets

Moms mean business Sarah Young / 7 June 2013 The Internet, and power in numbers, are helping a new generation of mompreneurs fill the gaps in the Dubai market, as organisers of a local collective try to get more Emirati women involved. Founder of Mom Souq, an online classified for baby and children’s products, and the ‘Mompreneur’ community, Mona Tavassoli, said the community now had more than 300 UAE members, since launching last September. “The majority are English-speaking expats. One of our objectives is to change that and have more Emiratis (connecting) with our expats.” Work is now being done with the Dubai Women Business council to help this happen, she said. Thankfully for mothers, who can only receive 40 days maternity leave, “Dubai was the land of opportunity for business,” which reflected in the large number of businesses being started. “A lot of people are not willing to go back to work when their baby is less than two months old.” Members’ businesses were diverse, with both start-ups and more established companies ranging from wedding planners, to companies which delivered recipes and ingredients weekly to time-poor mothers, and offering adjustable size shoes for young children. Many had seen gaps in the market for services or products readily available back in their home countries, but did not have the budget for marketing or promotion. Being able to work together under one umbrella meant businesses could get a lot more publicity, she said. “It’s difficult because officially the UAE is a very competitive market, so promoting your product sometimes is very expensive. Amongst big brands, your brand doesn’t show as much. We’re larger as a collective.” Mona Tavassoli, founder of Mom Souq Many also found funding or angel investors one of the biggest challenges, with start-ups often requiring huge investment, she said. “They have good ideas but not the investment to set up. We have talked to the Chamber of Commerce. One of our goals is to have a special (Chamber of Commerce or government) service for Mompreneurs to get a licence at a lower fee or so they can work from home and be considered as a group that can get extra attention.” On the positive side, Dubai was like a ‘small community’, which made ‘word-of-mouth’ a powerful marketing tool here. Women were also getting more opportunities, Tavassoli said. “Last month I went to three events about empowering women. Dubai is an Arab city, and it’s really encouraging to see there are steps being taken to empower women. I think Dubai’s really taking the lead in this region.” Moms were also encouraged at an event held on Wednesday, the latest networking event, to delve into Corporate Social Responsibility (CSR) right from day one. “As a start-up or medium-size business it is something you can think about from day one and implement in your company no matter how big or small you are.” Du executive vice-president of brand and communications Hala Badri spoke to the 80 mompreneurs gathered on how sustainability and corporate responsibility should be the core focus of every organisation, implemented at every level. Businesses of all sizes were an integral part of a healthy community, and must come forward to be actively involved in developing the society they served, rather than confining themselves within the realms of profit creation, she said. “At du, we are dedicated to playing the role of a CSR activist, by empowering the UAE community in myriad ways. We don’t just invest in initiatives, but we create them, allowing us to better serve the community and its people, while contributing to the development of a knowledge-based economy.” Other speakers included Google Mena region associate product marketing manager Salma Mohamed, who spoke on the importance of online marketing; Nabbesh founder Loulou Khazen Baz, who explained how to work with freelancers to get the additional skills they needed, Life and Style Show UAE project manager Alex Sworder, and SMEInfo awards manager Jesse Vora. A new mompreneur website will be launched in September. – sarah@khaleejtimes.com An expat mother says it can be a difficult balancing act being a ‘mompreneur’, but the results and lifestyle are worth it. French woman Julie Leblan was one of the first Mompreneur members. She arrived in Dubai six-months pregnant, with a 16-month-old son, in late 2010, and launched her online gift registry company early last year. She and her husband had left successful careers in Paris for a change of lifestyle which they hoped would mean more time to spend with their children, she said. Previously a finance solicitor, she set up MyList.ue after struggling to find a way for her friends and family in Europe to send her baby shower gifts. “I saw the prices for shipping, and I just said no, don’t send me anything, it’s too expensive!” Remembering how she had also used a similar registry for wedding gifts back home, she could not find one here, and decided to give it a go for six months. Since then, the company has grown from partnering with five stores to 33, and the clientele base has changed from 75 per cent Westerners, to 40 per cent Westerners, 25 per cent Middle East and 25 per cent Asian. “It’s not only for expats, it’s really something any community is interested in, even young Emirati people … they don’t want to waste money, and they want to get something people will like.” The Mompreneur community was a way to not only get free advertising for her website, but to meet other partners she would later work with, and get help and advice. “It’s much easier to just be able to ask someone how to do something … and better than working on your own. It facilitates relationships, and you have the same concerns, values, and you’re not wasting your time. Any time you have is for your kids and husband … we don’t have much time so we get straight to the point.” However, it hadn’t always been easy, and she advised aspiring entrepreneurs they needed to give 100 per cent to both their children and their business, “which (could) be complicated”. “If you want your business to do well, you need to work a lot, but if you want your kids to be happy and well educated, you need to spend a lot of time with them … the focus is always on the balance between the two. First it’s the kids, then your company. “But it’s not part-time and part-time … it’s full-time for both. You don’t sleep a lot especially when your children are young.” Social life and other things generally needed to be put on the backburner — but it was a lot more feasible than trying to work full-time in a normal company setting, she said. And having the experience of being a mother made it a lot easier to understand, and be passionate about, the needs of other mothers who became your clients, she said. Continue reading

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